Privacy Policy
Last updated: 23 December 2025
Pink Dandelion (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care, transparency, and integrity. This Privacy Policy explains how we collect, use, store, and disclose your personal information across all our services, including coaching sessions, workshops, events, memberships, digital content, and online platforms.
By engaging with Pink Dandelion, you agree to the terms of this Privacy Policy.
SCOPE OF THIS POLICY
This Privacy Policy applies to all client-facing and customer interactions with Pink Dandelion, including but not limited to:
Online coaching sessions.
Workshops, events, and retreats (online and in-person).
Memberships, subscriptions, and programs.
Coaching, wellness, educational, and group-based services.
Website use, email communications, and social media interactions.
PERSONAL INFORMATION WE COLLECT
We may collect personal information that is reasonably necessary to provide our services, including:
a) Identifying Information
Name.
Email address.
Phone number.
Date of birth (where relevant).
b) Service-Related Information
Intake forms and questionnaires.
Session notes (where applicable).
Information shared during sessions, workshops, or group programs.
c) Technical & Usage Data
IP address.
Device/browser information.
Website analytics and cookies.
d) Payment Information
Billing details (processed securely via third-party providers; we do not store full card details).
ONLINE SERVICES
When you engage services with our online services:
Sessions are delivered via secure third-party platforms.
While we take reasonable steps to protect your privacy, no online platform is 100% secure.
You are responsible for ensuring your physical environment is private during sessions.
Sessions are not recorded unless explicitly agreed to in writing.
WORKSHOPS, EVENTS & GROUP SETTINGS
For workshops, events, and group programs:
Personal sharing in group environments is voluntary.
Confidentiality cannot be guaranteed in group settings.
We encourage respectful boundaries and privacy, however, participants are responsible for what they choose to share.
Photos, videos, or recordings may be taken for marketing purposes only with consent.
HOW WE USE YOUR INFORMATION
We use your personal information to:
Deliver and manage our services
Communicate with you about sessions, programs, and updates
Process payments and invoices
Improve our offerings and client experience
Meet legal, regulatory, and ethical obligations
We do not sell or trade your personal information.
DISCLOSURE OF INFORMATION
We may disclose your information:
To trusted third-party service providers (e.g. booking systems, payment processors, email platforms).
Where required by law or to prevent serious risk to health or safety.
With your explicit consent.
All third parties are required to comply with privacy and data protection standards.
DATA STORAGE & SECURITY
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure by:
* Using secure cloud-based platforms
* Limiting access to authorised personnel only
* Regularly reviewing data management practices
Information is retained only as long as necessary for business, legal, or compliance purposes.
YOUR RIGHTS
You have the right to:
Access your personal information.
Request corrections to inaccurate information.
Withdraw consent (where applicable).
Request deletion of your data, subject to legal requirements.
Requests can be made by contacting us using the contact details provided.
COOKIES & ONLINE TRACKING
Our website may use cookies and analytics tools to improve functionality and user experience. You can disable cookies via your browser settings if preferred.
THIRD-PARTY LINKS
Our website and content may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will apply from the date of publication.
CONTACT INFORMATION
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us by email at thepinkdandelionco@gmail.com