Online counselling sessions are one-on-one or mother & daughter sessions that support you through relationship challenges, family dynamics, communication and conflict, boundaries, confidence and self-worth, goal setting, emotional wellbeing, and life transitions.

You can book sessions directly through our website using the booking system. Sessions are scheduled in advance and are typically conducted via Zoom or Google Meet.

Sessions are not recorded unless explicitly agreed in writing. This ensures your privacy and confidentiality.

You can reschedule or cancel with at least 24 hours’ notice. Late cancellations or no-shows are charged in full. Please refer to our Cancellation Policy for full details.

No, all sessions are online.

Yes. Your privacy matters to us and we handle all personal information in line with our Privacy Policy. Sessions are not recorded unless explicitly agreed to in writing.

No referral is needed. You can book directly through our website, and we also offer a free initial consultation if you’d like to chat before committing to a session.

Our counselling services support relationship, family, and personal wellbeing challenges. If you’re experiencing severe distress, suicidal thoughts, or are at risk of harm, please contact emergency services or Lifeline (13 11 14) immediately. If you feel you need more clinical or intensive mental health support than we provide, we encourage you to also connect with a registered psychologist, psychiatrist, or your GP.

Counselling sessions start from $250 for a 60-minute session. See our Services page for full pricing. We also offer a free initial consultation if you’d like to ask questions or find the right fit before booking a paid session.

We accept payment by card or bank transfer, and offer payment plans for our Programs. Please note counselling sessions are not currently eligible for a Medicare rebate, and we are not affiliated with any Employee Assistance Program (EAP). Private health fund rebates are not currently available. Get in touch if you’d like to check the latest.

Counsellors and psychologists both support mental health and wellbeing, but the training, focus and approach differ. At Pink Dandelion, our counselling draws on social work frameworks and professional experience across health, wellbeing and human behaviour, with a focus on practical, relationship centred support for life transitions, communication, confidence and emotional wellbeing, rather than clinical diagnosis or treatment of mental illness. If your concerns are more clinical in nature, we can help you find the right level of care. See “When might I need a higher level of care?” above.

Your first session is a space to share what’s brought you to counselling, in your own time and at your own pace. We’ll talk through your goals, what support might look like, and answer any questions you have. There’s no pressure to have it all figured out. We’ll work out the right next steps together. If you’d like to get a feel for things before committing to a full session, our free initial consultation is a lower pressure way to start.

This varies from person to person and depends on what you’re working through. Some clients find a handful of sessions gives them what they need; others prefer ongoing support over a longer period. We’ll check in regularly about how things are progressing so you’re never locked into more than feels right for you.

That’s completely normal, and you don’t need to have anything figured out beforehand. You don’t have to know exactly what to say. We’ll guide the conversation together, and there’s no “wrong” way to begin. If it would help to ease in gently, our free initial consultation is a great first step.

There’s no waitlist at the moment. Get in touch and we’ll find a time that works for you.